» Articles in this category:

	I forgot my username or password. Please contact the billing company CC Bill, Inc. You can reach them the following ways: Phone: 1-888-596-9279 Email: consumersupport@ccbill.com When I try to access the journals, it prompts me for a username and password? Please enter the same credentials that you used to enter the members area. My username and password is not working. Both your login & password are case SeNsiTiVe and should not contain any spaces on either side. If your username and or password is not working, please contact our billing provider, CC Bill, Inc. ... I just subscribed and I cannot log in. Please allow up to 15 minutes for CCBill to write your information to the file. If you are still having problems, please contact consumersupport@ccbill.com I entered the wrong username and password too many times and now I am locked out. Please wait 30 minutes for the system to unlock you, or you can fill out a support ticket. Your download limit may have been exceeded You are allowed to download 5 gigabytes in a 12 hour period. If you exceeded that, then your account will be locked for 12 hours. Do not rush in downloading content, your account is good for 30 days. ... How do I cancel my subscription? Please contact the billing company CC Bill, Inc. at the following address: https://support.ccbill.com You can also reach them by the following ways 24 hours a day, 7 days a week, 365 days a year. ...

Powered by Help Desk Software HESK™